Support

Need help with your EdgeAlgo purchase or access?

Contact the right team for billing, payment follow-up, access preparation, or product questions. We’re here to keep the next step clear and straightforward.

Channels

Choose the channel that best matches your question.

Product support
support@edgealgo.net

Reach out for product guidance, access preparation questions, and help tied to your purchase email or TradingView User ID.

Billing questions
billing@edgealgo.net

Use this channel for billing questions, payment confirmations, invoice requests, underpaid-invoice review, and order follow-up using your purchase email or invoice reference.

Access preparation
TradingView support

If payment is complete and you need help with the next access step, include your purchase email and TradingView User ID for faster handling.

Use the form below if you are not sure where to start. Share a few details and we’ll help you with the right next step.
If you are asking about an invoice or crypto transfer, include the invoice reference, purchase email, and payment details. Underpaid invoices do not activate access automatically and may require manual review.
Get help

Send us a message

Tell us what you need help with and include your purchase email, invoice or order reference, and TradingView User ID whenever possible so we can help faster.

Still deciding?

Use support before you commit if you want a cleaner answer first.

EdgeAlgo can help with pricing questions, billing clarity, invoice handling, and plan fit before or after checkout.