Checkout data
Contact, plan, and checkout details are used to confirm payment and prepare access.
Privacy
How EdgeAlgo handles customer, checkout, and support information.
This page explains the main information EdgeAlgo collects, how it is used across checkout and support, and how customer-scoped record visibility is handled after payment.
EdgeAlgo stores the information needed to support checkout, payment confirmation, access preparation, and customer support. Post-payment customer record views are scoped to the matching customer and are not used to expose global account lists.
Payment context
Invoice references, payment status, and support records may be stored for billing and fulfillment.
Customer-only access
Paid customer record views are scoped to the matching customer and do not expose global data.
Information collected
EdgeAlgo may collect names, email addresses, phone numbers, country and city details, TradingView User IDs, plan selections, referral codes, support messages, and related billing context when you use checkout or support forms.
This information helps EdgeAlgo respond to requests, confirm plan details, validate payments, and provide onboarding and support.
How information is used
Your information may be used to confirm orders, answer support questions, generate invoices, communicate important billing updates, and prepare post-payment access.
EdgeAlgo may also use operational or aggregated information to improve product clarity, support quality, fraud prevention, and the overall customer experience.
Payment, invoice, and support records
Payment providers and supporting infrastructure may return invoice references, paid-status confirmations, limited transaction metadata, and other operational details needed to complete billing and fulfillment.
Support requests, billing follow-up, and checkout-session records may be retained for order verification, manual review, fraud prevention, and service continuity.
Storage, providers, and customer-only access
Information may be stored using trusted infrastructure and service providers that support site operations, customer communication, payment processing, and access preparation.
After confirmed payment, EdgeAlgo may generate a secure customer-scoped access reference so a customer can view only their own order, payment, and access record without exposing anyone else’s data.
EdgeAlgo does not present customer information as a product for sale and shares it only when needed to operate, support, secure, or protect the service.
Your choices and contact
If you need help updating your information, have a privacy-related question, or want billing or support clarification, you can contact EdgeAlgo through the listed support channels.
If this policy changes, the updated version will be posted here so customers can review the latest information in one place.
Need help?
Questions about your information, billing history, or customer record access?
If you need help with billing, support, privacy-related questions, or secure customer-record access, EdgeAlgo can point you to the right channel quickly.