Contact
Reach a human about billing, payments, or access.
Every message reaches the EdgeAlgo team directly. We aim to reply within 1 business day.
Who you are contacting
edge saas, LLC
244 5th Ave, Suite #1781New York, NY 10001United StatesRegistered in Delaware, United StatesBilling, payments, and refunds
billing@edgealgo.net
Payment confirmation, duplicate charges, and refund review. Include your purchase email and order reference.
Product and access
support@edgealgo.net
Indicator access, TradingView setup, and product questions. Include your TradingView User ID so we can find your grant.
Before opening a dispute with your payment provider, email billing@edgealgo.net. Most billing questions are resolved faster directly, and we reply within 1 business day.
Prefer the channel breakdown? The Support page lists every route into the team, and the Refund Policy explains exactly when a purchase can be refunded.
Send a message
Write to the team
Include your purchase email, order reference, and TradingView User ID whenever possible so we can answer in one reply instead of three.